LIVE TRANSLATION FOR GUIDED TOURS

They can listen to the original voice directly through their headphones. Original audio is included in every plan and doesn’t use language hours.

Visitors join from their phone’s browser by scanning a QR code. They don’t need to install an app or create an account. Each visitor needs headphones and an internet connection.

Guides speak their own language. Translation is available in 60 languages: English, French, German, Italian, Portuguese, Dutch, Japanese, Chinese and many more. Each visitor picks theirs when they join or during the tour: the six most common are shown at a glance and the rest can be found with a search box.

No. You can choose from the available languages on every tour: English today, French tomorrow, or several at once. You buy language hours, not a fixed set of languages.

One hour with one translated language being listened to uses one language hour. Only the time with the microphone open and someone listening to that translation counts. Pausing the translation stops the counter. Simultaneous languages and groups add up; the number of listeners doesn’t multiply the hours.

The tour carries on. Extra hours cost €5/h, and that month we charge whichever is cheaper: the extra hours or the next plan up. We never cut a tour short for lack of hours.

No. Plans have no lock-in. Monthly hours don’t roll over, and any plan change you ask for applies from the following month.

English or Spanish, and they can switch between the two during the tour (companies working in Catalan guide in Catalan or Spanish). If you guide in another language, get in touch.

While a visitor’s phone has no connection, they won’t hear anything. When the signal returns, it reconnects on its own and, if they’ve fallen behind, the app offers to jump back to live; if the delay keeps growing, it does so automatically. Before your first tour, walk the route with your phone and check where there’s signal. In a cave or a basement with no coverage, give that part of the explanation before going in.

Each visitor can type a question in their own language on their phone. The guide receives it translated into their language, answers out loud, and the whole group hears the answer translated.

Proper names are the hardest part of any translation. That’s why each company has its own vocabulary: the names in its area and how they should sound in each language. We prepare it with you when you start, and you can add to it from your dashboard whenever a new term comes up.

Without a phone they can’t follow the translation: if several visitors don’t carry one, a rented audio guide system is the better option. Without headphones they can hold the phone to their ear, though a pair is better; you can keep a few simple ones to hand out.

Yes. Each visitor picks the original audio or a translation on their phone. Those on the original hear the guide’s voice live, untranslated, and that doesn’t use language hours.

Request it with the form. Once we activate it, you’ll get your username and password by email and can run it yourself: at home, with two phones and a pair of headphones, or straight away with a group. You have 48 hours to run up to 30 minutes of tours, in as many tours as you like, with up to two translated languages at a time (whichever the visitors pick). Once per company. We don’t ask for a credit card: you only pay if you then sign up for a plan.